Hard Rock Hotel Marbella - Puerto Banús Adults Recommended

The staff were phenomenal, especially the bar staff in the pool and lobby area. Always very accommodating with quick service. Breakfast was good with many options. Location is perfect, only a few minutes away from Puerto Banus and the Beach. The rooms were spacious although recommend those not looking out to the road as they can be noisy. The facilities in the hotel were good with music around the pool and good food options during the day. Prices are reasonable for location and calibre of hotel.

Amazing building/area/pools etc - stunning. Anton at reception was Superb. Night bar staff wonderful. Rooms comfortable, beds great. Stay there!

Review of Hard Rock Hotel Porto Banus In November, we booked a Gold Lux room and specifically requested a connecting room with in-between door, as this was important for us because we were traveling with our teenage son. However, when we arrived, the hotel did not have a room of this category available. I would like to express my deepest gratitude to Iris from the reception desk, who handled our situation with great care and attention. We explained our issue to her and also mentioned that we were returning guests of the Hard Rock Hotel, having previously stayed at the Hard Rock Hotel in Tenerife. She promised to speak with the manager. When we came back for check-in at 3 PM, Iris asked us to wait a little longer, and by 5 PM, she was able to arrange a Pool View Gold Lux room with in-between door for us. We truly appreciate this effort and are very grateful. As for the room itself, it was absolutely perfect - luxurious, beautifully designed, and spacious. The Pool View provided a lovely sight of the pool and greenery, and the room was quiet and comfortable. A special thank you to the housekeeping team - the cleaning service was impeccable! Our room was always spotless, making it a pleasure to return to. Bed linens were changed every three days, which we truly appreciated. Regarding the food quality, we have no complaints at all. Breakfasts were great, and the dinners were always diverse, never repeating. Every evening, there was a different selection of dishes, including meat, chicken, grilled steaks, beef steaks, burgers, shrimp, fish, and a variety of fruits. The desserts were simply outstanding - our compliments to the hotel’s pastry chef! One small suggestion regarding live music- we visited off-season, so perhaps there is more entertainment in the summer. However, we noticed that dinner started at 7:30 PM, but live music in the lobby usually ended by 9 PM.

Cool vibes!!! Breakfast buffet is simply excellent and everybody was sooo friendly

The location was perfect. Very close (walking distance) to Puerto Banus. Lots of great restaurants nearby. The staff were amazing. Very accommodating and go above and beyond to make your stay exceptional. The hotel is very customer service oriented - they check on you often to see if you need anything. The two pools were fantastic. The water was very cool and refreshing. The pools were not crowded at all, it was very easy to find sunbeds. Plenty of free parking spaces available to park your car if you want to rent one. The rooms were very nice and spacious. The balconies had a great view of the pools - and the best part is you can’t hear the dj by the pool when you have the window shut, so you are never disturbed when you need some peace and quiet.